Job Opportunity: Support Staff Member at Midwives of Brampton and Halton Hills

Midwives of Brampton and Halton Hills is a well-established midwifery practice, delivering midwifery care to a diverse clientele in the Brampton and Halton Hills area. We are currently in search of a dependable, diligent, and personable individual to join our dedicated support staff team.


In this role, you will have the opportunity to make a meaningful impact by:

  • Welcoming clients with warmth and professionalism, answering incoming calls, and promptly responding to emails.
  • Managing the appointment system, handling booking, rescheduling, and confirmation of client appointments, ensuring seamless scheduling for both clients and midwives.
  • Overseeing the intake process for incoming clients, including creating electronic records, reviewing client information, and organizing essential documentation.
  • Coordinating with other healthcare providers and facilitating client consultations, maintaining a smooth flow of communication and information.
  • Organizing client information sessions, promoting understanding and engagement among our clientele.
  • Playing an essential role in the effective functioning of our office, including office maintenance, supply ordering, and light cleaning duties.


The successful candidate should meet the following qualifications:

  • A comprehensive understanding of midwifery care and strong commitment to assisting midwives in delivering top-tier care and services to our valued clients.
  • Proficiency in managing electronic medical records, particularly using OSCAR.
  • Proven experience in a medical office environment, demonstrating strong administrative skills.
  • Training or certification in Medical Office Administration or a related Health Services program will be considered an asset.
  • Comfort with various computer programs and applications, including Microsoft Office, Excel, and SharePoint.
  • Exceptional communication skills, encompassing both written and oral abilities.
  • Excelling in an independent working environment, demonstrating a keen eye for detail, even in a fast-paced setting.
  • A self-motivated, adaptable learner, ready to take on new challenges.
  • Multilingual skills or knowledge of languages other than English are highly regarded.

Compensation and Benefits:

Hourly Wage: $22/hour

Weekly Hours: 32 hours per week

Benefits:  Pending review after 3 months of employment

Start Date: Training to commence in December and regular hours to begin in January 2024.

Midwives of Brampton and Halton Hills is an equal opportunity employer, deeply committed to fostering diversity and inclusion within our workforce. We encourage all qualified individuals to apply for this exciting opportunity.

How to Apply:

To be considered for this position, please send your resume and a cover letter to by November 2, 2023. Only candidates selected for an interview will be contacted.